You stay in the driver's seat.
Every case is still yours. We keep you in the loop and ahead of any issue, and you decide what happens next. Step in whenever you want, or leave it with us. Your client always sees you as their broker.
We look after your client through the whole legal process, so the service behind your name always reflects well on you.
Your client is worried about a search delay. What would you like to do?
01/04
Support Net
Your client's experience of conveyancing reflects on you, so Support Net makes sure it's a good one. A dedicated support team looks after your client and chases the firm for you. Our system reads the emails between your client and conveyancer, watching for trouble. The moment your client sounds worried, or the firm shares hard news you hear it first, and our team gets ready to step in.
You get plain-English summaries of how your cases are progressing via our CRM and email. If anything goes wrong your leave it with our world-class support team, or handle it yourself. Either way you stay ahead, and your client feels looked after.
Backed by our support team
95%
Reply speed
Enquiries answered within 2 hours
4.7 / 5
Satisfaction
Average client happiness score
The lender asked for a fresh valuation before releasing funds. The client emailed twice, worried the wait would push their move back.
Searches came back clear and the contract pack went out to the buyer to sign. The conveyancer is aiming to exchange by the end of next week.
Fast onboarding
A remortgage has to finish before the fixed rate ends, so we get moving on day one. Your client signs up online in under an hour. We run the ID check and gather everything the firm needs before the case even reaches them. The work starts sooner, so there's more room to finish in time.
You make the recommendation
Send your client the onboarding link.
Your client onboards
Questions, payment, ID — all in one sitting on their phone.
Day-one case, ready to go
Titles attached, searches ordered, ID passed.
One fixed price
We agree one fixed price up front. Before the work starts, we ask for all the details that can change a price. So the number we give your client is the number they pay, start to finish.
Full lender cover
We're on panel for every major lender, so cover is rarely a worry. And because the ID check and searches are done with us, not the firm, you can move the case to another firm for free, at any point. The deal keeps moving, and your client never starts again.
New case received
Documents in
Instead of being the last to know when a case slips
We spot it first, sort it, and tell you what we did.
Instead of chasing the firm to keep the deadline in sight
We start on day one and keep it moving, so the deadline has room to spare.
Instead of explaining a charge your client didn't see coming
The price is fixed and agreed before the work begins.
Instead of starting over when the lender changes
You move it to another firm for free and keep all the progress.
Every case is still yours. We keep you in the loop and ahead of any issue, and you decide what happens next. Step in whenever you want, or leave it with us. Your client always sees you as their broker.
We pick the firm, and we pick well. We check every firm before they join, and we keep an eye on how they perform. So the work behind your name is always held to a high bar.
Serving:




1000+
Cases a month
51
NPS
4.4
Trustpilot rating